Frequently Asked Questions

Pick what you want and add it to your cart. At checkout, type in your address and choose a delivery time. Then pay with cash at the door or send an Interac e-Transfer. That is it.

No. You can check out as a guest. But a free account earns points on every order, and points turn into money off. It takes about a minute to sign up.

You must be 19 or older to order from Alpha Buds.

At checkout you choose what we do. We can swap it for a similar item of the same or higher value, or we can contact you first. Asking us to contact you can slow your delivery down.

We deliver the same day across the Fraser Valley: Abbotsford, Aldergrove, Mission, Langley, Chilliwack, Coquitlam. Each city page lists the neighbourhoods we cover.

You choose a delivery window at checkout. The first window is 10 AM – 1 PM and the last is 9:50 PM – 11:50 PM. Your order arrives inside the window you picked, and the driver sends you a tracking link when they are on the way.

Yes, and it depends on your city because some drives are longer. The minimums are: Abbotsford ($30), Aldergrove ($40), Mission ($40), Langley ($70), Chilliwack ($70), Coquitlam ($100).

Yes. Orders arrive in plain packaging with no logos on the outside.

Two ways: cash when the driver arrives, or Interac e-Transfer after you place your order. We do not take credit cards.

Not always. If you are paying cash and need change, tell us how much in the order notes box at checkout.

Every $1 you spend earns 1 point. 100 points take $5 off an order. That works out to 5% back on everything you buy. You need a free account so we know where to put your points.

Log in, fill your cart and go to the cart or checkout page. You will see a box showing your points. Type in how many you want to use and press apply. The discount comes off right away.

Yes. After your order we email you a review link. A written review earns a $5 coupon. Add one or two photos and it becomes $10. Add three or more photos and it becomes $15. Coupons last 7 days and need a $40 order ($50 for the $15 coupon).

It is a prize wheel on the site. Enter your email, spin once and you can win a discount coupon. Each email gets one spin, and the coupon lasts 3 days.